SAP Solution Manager

Job Title: SAP Solution Manager
Experience: 8+ years
Location: Bangalore
Description: SAP Solution Manager 7.2 ChaRM (Change Request Management) (4-6 months) • Must have ChaRM configuration, Release Management, and Process management implementation experience. • Expertise in implementation of Change/Release processes, ChaRM in large corporate organizations • SAP Solution Manager certification or demonstrable expertise in a relevant area (ChaRM) • Should be able to configure and setup ChaRM workflow in greenfield SAP Solution Manager 7.2 system along with systems and mandatory setups • Define and execute the transport management process for changes across SAP ECC, CRM, SRM, GTS, BW, PO, and Portal systems. • Follow SAP best practices in Change Request management configuration ( Change Cycles and Standard workflows) • Coordinate configuration management activities in close collaboration with the Release management, Audit team, and project team. • Establishing the SAP Release Management practice (Planning, definition, and execution of the SAP Release Management processes and governance) • Operate as liaison to the Change Approval Board to provide input into decision-making, change prioritization, impact assessments, and release processes. • Provide support for SAP Solution Manager and ChaRM components (e.g., Transport Management System (TMS), Enhanced Change and Transport System (CTS+), etc.) across the N+1 landscapes. • Compliance with SOX and internal standards for all changes within the landscape • Must have the ability to work with limited supervision and exhibit a strong sense of urgency • Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills • Good understanding of corporate IT policies, procedures, and standards • Working with clients to develop business requirements, scope and business process, and deliverables that meet client requirements • Developing customer procedures & assist with Business Transition / Training materials • Performs closing activities, including formal review and sign-offs with IT/Audit stakeholders • Experience working with Focused Build Solution (Process Management, Requirement Management, and Test Suite). • Minimum 8 plus of relevant experience in SAP Solution Manager ITSM configuration, ChaRM, and workflow setup
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